Conditions d'utilisation

Dernière mise à jour: January 17, 2026

Acceptance of Terms

By accessing or using GoodFeedback, you agree to these Terms. If you do not agree, do not use the service.

Service Description

GoodFeedback provides tools to collect customer feedback, analyze sentiment, and respond to reviews via integrated platforms.

Accounts & Access

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate information and promptly update changes.
  • You are responsible for all activity under your account.

Acceptable Use

  • No unlawful, infringing, or harmful content.
  • No attempts to disrupt, reverse engineer, or bypass security controls.
  • No spam, abusive behavior, or violation of third-party terms.

Fees & Billing

Paid plans may be billed monthly or annually. Fees are non-refundable unless required by law or specified otherwise.

Intellectual Property

We retain all rights in the service and content. You retain rights to your data and grant us a limited license to operate the service.

Feedback

If you provide feedback, you grant us a royalty-free license to use it for improving the service.

Third-Party Services

Integrations are subject to third-party terms. We are not responsible for third-party services.

Disclaimers

The service is provided "as is" without warranties. We do not warrant uninterrupted or error-free operation.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the service or violation of these Terms.

Termination

We may suspend or terminate access for violation of these Terms. You may cancel your account at any time.

Governing Law & Dispute Resolution

These Terms are governed by applicable laws. Disputes will be resolved in the competent courts of the governing jurisdiction.

Changes to Terms

We may update these Terms. Changes take effect when posted with a revised “Last updated” date.

Contact

Questions about these Terms: hello@goodfeedback.org